Customer Service Director
3 weeks ago
We are seeking an experienced Customer Service Director to join our team at Royal Caribbean Group. As a key member of the shipboard management team, this role requires a dynamic and outgoing individual with a passion for delivering exceptional customer service.
Key Responsibilities:
- Lead by example and set high standards for customer service excellence.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless delivery of guest services.
Requirements:
- Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field required.
- Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy.
- Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
Estimated Salary: $60,000 - $80,000 per annum, depending on location and experience.
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Customer Service Director
3 weeks ago
Eastern England, United Kingdom Royal Caribbean Group Full timeAt Royal Caribbean Group, we are seeking a highly skilled and experienced Customer Service Director to join our team. This is a dynamic role that requires a strong passion for delivering exceptional customer service while maintaining high levels of professionalism.Job Summary:We are looking for an individual who can lead by example and drive a positive...
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Customer Service Director
5 days ago
Eastern England, United Kingdom Morrisons Full timeJob DescriptionAs a Customer Service Director - Wholesale, you will be responsible for leading our team in providing outstanding support to our wholesale partners and their customers.You will take ownership of escalated issues, turn them into coaching opportunities, and develop a data-driven approach to improve processes and customer experiences.
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Client Service Director
2 weeks ago
Eastern England, United Kingdom Who+Why Full timeWe are seeking a highly motivated and experienced Client Service Director to join our team and lead the development of our client service strategy. The ideal candidate will have a strong background in agency client service and a proven track record in developing and executing client service strategies that drive business growth.A successful Client Service...
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Customer Success Director
3 weeks ago
Eastern England, United Kingdom iO Associates - UKEU Full timeRadiology Project Delivery RoleiO Associates seeks a Customer Success Director to deliver implementation projects and drive business growth in the Radiology space. The ideal candidate will have over five years' experience in successfully delivering projects.About the Job:This is an exciting opportunity to work with a dynamic start-up that offers a...
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Customer Service Specialist
3 weeks ago
Eastern England, United Kingdom Hunter Hughes Recruitment Services Full timeCompany Overview: Our client is a world-renowned manufacturer of machine tools with a fantastic reputation for customer service. They offer exceptional career opportunities for their recruits. The company prides itself on delivering outstanding customer service as measured by customer feedback and site audits.Salary: We offer a competitive salary of £48,000...
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england, United Kingdom Crown Commercial Service Full timeDeputy Director Transformation Delivery and Assurance - Crown Commercial Service (CCS) Would you like to lead the digital strategy and innovation function that shapes the future of Crown Commercial Service’s technology landscape? As Deputy Director of Transformation Delivery and Assurance, you will drive strategic vision, innovation, and transformation to...
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Customer Success Lead
3 weeks ago
Eastern England, United Kingdom iO Associates - UKEU Full timeRole: Customer Success DirectorSalary: £80-90,000Benefits: Healthcare, pension, mobile, laptop, 25 days holiday + public holidaysAre you a Customer Success Director with over five years' experience in the Radiology space? If so, iO Associates have an exciting opportunity for you! We're partnered with an exciting start up who are making waves in the...
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Healthcare Services Director
3 weeks ago
Eastern England, United Kingdom Gilbert Meher Full timeGilbert Meher is looking for a highly skilled Healthcare Services Director to take charge of our expanding healthcare services business. The estimated salary for this position is $275,000 annually.Responsibilities:Establish and execute a comprehensive growth strategy that accelerates expansion and improves operational efficiency.Drive service excellence by...
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Healthcare Services Director
3 weeks ago
Eastern England, United Kingdom Gilbert Meher Full timeGilbert Meher is a growing healthcare services organisation looking for a Healthcare Services Director to join our executive team.The ideal candidate will have proven experience in financial leadership, with a strong track record of driving growth, profitability, and sustainable value in a healthcare environment.Salary: $150,000 - $220,000 per yearJob...
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Eastern England, United Kingdom S.I.S Executive Full timePosition : Customer Led Transformation Consulting DirectorIndustry : Management ConsultingVertical : Pharmaceutical, Bio Tech and Life SciencesLocation : UK Wide - Various LocationsPackage : Package up to £250K (including benefits and bonus) dependent on experienceBackgroundOur client is a market leading Top Tier Global Consulting firm. With offices in...
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Hotel Operations Director
3 weeks ago
Eastern England, United Kingdom Royal Caribbean Group Full timeJob Title: Hotel Operations DirectorThe Royal Caribbean Group is seeking a highly motivated and experienced Hotel Operations Director to join our team. This role will be responsible for overseeing the day-to-day operations of our hotel, ensuring that guests receive exceptional service and experience a memorable stay.Key Responsibilities:Manage and direct a...
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Account Director
3 weeks ago
Eastern England, United Kingdom ADLIB Recruitment | B Corp™ Full timeAccount Director – Martech & CRM Implementation agency.B Corp certified, award-winning agency with global clients.Hybrid (1 day in the office) or fully remote.We’re working with a leading CRM and Martech agency with a passion for delivering exceptional customer experiences for their clients. Their innovative solutions have helped them build a reputation...
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Customer Service Coordinator
4 days ago
Eastern England, United Kingdom Membership Bespoke Full timeCustomer Service CoordinatorMembership Body Office-Based, Hybrid or Remote depending on where the candidate is located within the South Wales, West and South West Regions or just off patch in West MidlandsBasic Salary £28,000 plus a pension scheme 12.5% employer, 5% employee contributions, life assurance cover (4 x salary), income protection, 25 days...
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Sales Director
7 days ago
Eastern England, United Kingdom TS Grale Full timeOur customer is a successful and growing specialist metal products manufacturing business, supplying the automotive and transportation industry. Based in the North East of England, and part of a large privately owned group, they are a well known branded business and market leader within the chosen industries they serve. The business is looking to continue...
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Senior Customer Service Manager
1 week ago
Eastern England, United Kingdom Anker Innovations LTD Full timeJob Description:1. Responsible for planning and formulating local or regional service strategies and programs, including service systems, service outlets, service strategies, service policies, and service processes, to ensure service supports sales goals and market expansion;2. Manage regional service operations, including technical support, customer...
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Commercial Director
6 days ago
Eastern England, United Kingdom PT Executive Full timePT Executive is seeking a Commercial Director to lead our chilled foods business. As a senior member of our commercial team, you will be responsible for managing 2 key customers and driving growth in the cheese industry.Your primary focus will be on delivering and growing the business, working closely with the Sales Director and other cross-functional...
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England, United Kingdom Crown Commercial Service Full timeDeputy Director Transformation Delivery and Assurance - Crown Commercial Service (CCS)Would you like to lead the digital strategy and innovation function that shapes the future of Crown Commercial Service’s technology landscape? As Deputy Director of Transformation Delivery and Assurance, you will drive strategic vision, innovation, and transformation to...
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England, United Kingdom Crown Commercial Service Full timeDeputy Director Transformation Delivery and Assurance - Crown Commercial Service (CCS)Would you like to lead the digital strategy and innovation function that shapes the future of Crown Commercial Service’s technology landscape? As Deputy Director of Transformation Delivery and Assurance, you will drive strategic vision, innovation, and transformation to...
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Managing Director
1 month ago
Eastern England, United Kingdom Sci-Rec Full timeCompany Overview:A Contract Research Organization (CRO) specializing in testing and consultancy for the pharmaceutical, food, feed, and (agro)chemical industries. Renowned for advanced analytical services such as nutrient and contaminant analysis, biopharma testing, the company leads the market by combining cutting-edge technology with regulatory expertise....
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Managing Director
1 week ago
Eastern England, United Kingdom TS Grale Full timeAbout the CompanyOur client is a market leading manufacturer of Building Products. With a growing reputation for product quality, robust supply performance and customer service, the business continues to invest in support of future growth and performance enhancement.About the RoleWith a view to the next stage of the company's evolution our client is...