Client Delivery Excellence Specialist

2 weeks ago


Leicester, Leicester, United Kingdom Mindera Full time

We are seeking a highly skilled technology professional to join our team as a Client Delivery Excellence Specialist. In this role, you will oversee key client accounts in the UK, focusing on delivery excellence and driving client success. As a strategic leader, you will work closely with our engineering teams to ensure seamless delivery and maximize value for clients and Mindera.

The ideal candidate will have prior experience as a Technology Engagement Manager or Technology Delivery Manager, with a strong understanding of technology delivery and agile methodologies. You will possess excellent communication and team skills, with a proven track record of building long-lasting relationships.

Ambitious, confident, and motivated, you will thrive in a fast-paced scale-up environment that values self-organisation and individual empowerment. Key responsibilities include:

  • Identifying and addressing key areas for improvement in client delivery
  • Developing and implementing strategies to enhance delivery excellence
  • Oversight of day-to-day software delivery activities
  • Managing demand and supply between client needs and engineering workforce
  • Maintaining detailed knowledge of team activities and being credible in discussions with clients

You will also prepare and attend monthly account meetings, coordinate changes with clients, and foster an open and honest environment. Relevant skills and experience include:

  • Previous experience as a Technology Engagement Manager or Technology Delivery Manager
  • Exceptional communication and team skills
  • Ambitious, confident, and motivated
  • Strong understanding of technology delivery and agile methodologies

Benefits include flexible working, annual bonus, multiple salary cycles, access to Udemy training, and private medical healthcare. Estimated salary: £100,000 - £120,000 per annum.



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