Director of Digital Operations and Technical Support

2 weeks ago


London, Greater London, United Kingdom [Integral] Full time

Job Overview

We are seeking a highly skilled Digital Operations Director to join our Repertoire Operations team at [Integral]. The successful candidate will be responsible for overseeing the technical operations of our digital media platform, ensuring smooth day-to-day throughput of all new releases, and resolving technical issues in a timely manner.

Responsibilities
  1. Day-to-Day Operations: Oversee the technical operations of our digital media platform.
  2. Troubleshooting: Resolve technical issues promptly to ensure minimal downtime.
  3. Scheduling Meetings: Provide regular scheduling meetings with repertoire units.
  4. Team Management: Direct line management to at least 2 team members.
  5. First Escalation Point: Be the first escalation point for the team.
  6. Critical Issue Resolution: Deal with critical issues as they arise in a confident and sympathetic manner.

Requirements

  • Technical Expertise: Strong understanding of integrated technical supply chain systems.
  • Problem Solving: Natural problem solver.
  • Communication Skills: Excellent communication skills to build rapport at all levels of the business.
  • Adaptability: Adaptable within a dynamic, changing environment.
  • Teamwork: Great team player and actively contribute to the team spirit.

What We Offer

[Integral] offers a competitive salary of £60,000 - £80,000 per annum, depending on experience. We also offer a range of benefits, including flexible working hours, professional development opportunities, and a comprehensive pension scheme.


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