Lifts Operations Leadership Opportunity
3 weeks ago
We are seeking an experienced Service Operations Manager to lead our maintenance operations in London and the surrounding areas. This is an exciting opportunity for individuals with a strong background in management, excellent communication skills, and a passion for delivering high-quality services.
Key Responsibilities- Ensure the safety of employees and end-users by maintaining a proactive mindset towards safety.
- Lead the maintenance operations team to deliver quality and profitable service delivery.
- Set and manage individual targets and action plans, ensuring regular reviews and follow-up.
- Audit and implement necessary corrective actions to maintain safety and business processes.
- Mange team performance, ensuring orders are received on time and monetary targets are met.
- Coach and develop supervisors to be customer-centric, with a focus on accelerating customer experience throughout the contract lifecycle.
This role requires strong leadership and people management skills, as well as excellent communication and problem-solving abilities. The ideal candidate will have managerial and operational experience, with a proven track record of coaching and developing teams.
What We OfferAs a Service Operations Manager at KONE, you can expect a competitive salary, 25 days holiday, 8 additional Bank Holidays, and a range of benefits including a pension scheme, development opportunities, and a bonus scheme. You will also have access to a company car, private medical insurance, and KONE discounts.
Estimated salary: £60,000 - £80,000 per annum, depending on experience.
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