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Retail Store Leadership Opportunity
1 month ago
We are seeking a highly skilled and motivated Retail Store Manager to join our team at Age UK. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of our store in Bearwood.
About the RoleThe successful candidate will have experience in a performance-driven retail environment and excellent managerial skills. You will be responsible for maximising store sales and profits while ensuring our customers receive an exceptional service.
Key Responsibilities- Manage the day-to-day running of the store, including supervising staff and volunteers, and providing effective leadership, training, and development opportunities.
- Maintain high standards of customer service, ensuring that customers receive a positive and engaging experience.
- Monitor and analyse sales data, identifying trends and areas for improvement, and implement strategies to increase sales and profitability.
- Develop and maintain strong relationships with colleagues, partners, and suppliers to drive business growth and success.
- Ensure compliance with all relevant laws, regulations, and policies, including health and safety, data protection, and equal opportunities.
- Experience in a performance-driven retail/customer-centric environment.
- Experience of managing people and teams.
- Ability to lift and carry bags of stock up to 10kg.
- Strong drive to achieve results through others.
- Ability to delegate, coach, and listen.
- Ability to manage time under conflicting priorities.
- Ability to motivate self and others.
- An open and adaptable approach to change and be able to support others through it.
- Experience of communicating with a diverse workforce and customer base.
- Ability to establish and maintain successful retail processes and merchandising.
- IT literacy and numeracy skills.
- A 35-hour working week.
- 25 days holiday + bank holiday allowance.
- A generous pension – we will contribute 8%.
- Great discounts and rewards through Blue Light Card and BenefitHub.
- Life assurance, Bupa health cashback plan.
- Tickets for Good – Free and discounted tickets for events.
The salary for this role is £21,548.80 - £22,276.80 per annum, depending on experience. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, please apply today.
