Service Coordinator

3 weeks ago


Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time
Job Title: Service Coordinator

Estimated Salary: £25,000 - £35,000 per annum

Custom Intelligent Security is seeking an experienced Service Coordinator to join our team. This is a full-time on-site role as a Service Administrator at Custom Intelligent Security. The successful candidate will be responsible for daily administrative assistance to our Service Helpdesk, Small Works and PPM Team.

Key Responsibilities:

  • Coordinate emails to relevant personnel and provide information to clients
  • Manage the opening and closing of jobs on CRM, respond to clients, and advise department managers via email
  • Review and coordinate engineer call sheets for the Service & Maintenance Departments
  • Pass on further actions and information to account managers and line managers

Requirements:

  • Excellent communication skills
  • Strong customer service skills
  • Proficiency in administrative assistance
  • Technical support knowledge and experience

Benefits:

  • 24 days annual leave plus bank holidays
  • Rewards and healthcare package
  • Company pension
  • Ongoing training and development

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