Fitness Operations Manager

4 days ago


Grays, Thurrock, United Kingdom Frasers Group Full time
About the Role

The Fitness Operations Manager will be responsible for delivering high standards and driving all commercial areas to facilitate exceptional member experiences at our gyms.

This is a full-time position that requires strong leadership qualities, adaptability in communication and management style, and a positive solutions-driven mindset.

We are seeking a talented individual who can represent Everlast Gyms as an ambassador for fitness and demonstrate elevated ways of working. The ideal candidate will have excellent leadership skills, with experience in managing teams and driving business growth.

Key Responsibilities:

  • Represent Everlast Gyms as an ambassador for fitness and demonstrate elevated ways of working.
  • Drive all revenue lines from membership sales to product and secondary sales to drive overall profitability of the gym.
  • Effective management of controllable costs such as stock orders and cleaning supplies to eliminate wastage and overspend.
  • Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
  • Ensure central processes are followed and delivered to the highest level consistently.
  • Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
  • Deliver honest, constructive feedback regularly to support all team members in achieving their potential.
  • Report facilities and maintenance-related issues in accordance with best practice guidelines.

Requirements

  • Possess a Level 2 qualification in fitness (desirable).
  • Be flexible in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.
  • Have a keen desire to learn and develop both behaviors and competencies specific to the role.
  • Be driven and ambitious with a passion for health, fitness, and wellness.

Benefits

  • 20% discount across all Frasers Group facias.
  • Fearless 1000 bonus scheme.
  • Free Gym membership.
  • Eligibility for monthly Frasers Group Champion program - winners get double their salary for the month.
  • Reward and recognition with our Everlast Gyms monthly champions program.
  • Training and development through Frasers Group with recognised, funded qualifications available.

Salary: £25,000 - £35,000 per annum.



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