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Sales Support Representative
1 month ago
Job Title: Sales Support Representative
Job Summary: We are seeking a highly motivated and organized Sales Support Representative to join our team at Daisy Communications. As a Sales Support Representative, you will be responsible for providing exceptional customer service and support to our sales agents and customers.
Key Responsibilities:
- To accurately carry out product availability checks.
- To carry out full verification and build a sale prospect.
- To support and assist the Field and Offshore sales agents and customers in pre-live queries.
- To try and retain customers who want to cancel pre-live. (Commissions offered per save)
- Lead generation for Card terminal services (Commissions offered per Live CPS and the highest lead generation).
- Completing assigned quick notes.
Requirements:
- Effectively communicating with sales agents and customers
- Problem solving and resolution skills.
- Understanding of the CRM system
- Understanding of products and ordering process
- Familiar with all verification scripts and contract summaries
What We Offer:
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
- Holiday purchase scheme
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
About Us: Daisy Communications is a leading provider of telecommunications services. We are committed to providing exceptional customer service and support to our customers and sales agents.
