Patient Care Specialist

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Optical Express Full time
Join Our Team as a Patient Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the best possible experience.

Key Responsibilities:
  • Build strong relationships with patients and provide regular communication prior to and following their treatment
  • Assist in patient consultations and provide support to our optometrists
  • Use state-of-the-art equipment to scan patients' eyes as part of a full health check
  • Accurately maintain patient records and ensure that all necessary information is up-to-date
  • Discuss finance options with patients and provide guidance on available treatments
What We Offer:
  • A competitive salary and excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme
About Us:

At Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. We believe in investing in our people and technology to ensure that we provide the best possible service to our patients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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