Afternoon Shift Supervisor

1 month ago

Guildford, Surrey, United Kingdom Caffe Nero Guildford High St Full time
Lead the Team at Caffè Nero Guildford High St

At Caffè Nero, we're passionate about creating a welcoming atmosphere where our customers feel at home. If you're a people person with a passion for delivering exceptional customer service, we'd love to hear from you.

As a Shift Leader, you'll play a key role in supporting the store team, ensuring seamless operations, and providing an outstanding customer experience. Your leadership skills will help drive sales growth, improve customer satisfaction, and maintain high standards of quality.

We're looking for someone with a strong work ethic, excellent communication skills, and a passion for developing their skills and knowledge. If you're a team player with a can-do attitude, we'd love to hear from you

What You Can Expect:

  • A comprehensive training program to help you develop your skills and knowledge.
  • The opportunity to grow your career and take on new challenges.
  • A competitive hourly rate of £11.49, increasing to £11.66 with service.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
  • 50% off all handmade drinks and 40% off everything else when you're off shift.
  • A Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Length of service recognition and access to our benefits platform, with hundreds of discounts, rewards, and offers.
  • Via our incentive 'Nero 90', our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why Choose Us?

At Caffè Nero, we're more than just a coffee shop - we're a community. We're passionate about creating a welcoming atmosphere where our customers feel at home. Our team members are the heart of our business, and we're committed to supporting their growth and development.

When you join us, you'll be part of a dynamic team that's passionate about delivering exceptional customer service. You'll have the opportunity to develop your skills and knowledge, work with a talented team, and enjoy a range of benefits and rewards.

At Caffè Nero, you really can be you.

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