Holiday Bookings and Guest Services Director

3 weeks ago


WellsnexttheSea, Norfolk, United Kingdom Holkham hall Full time
Holiday Bookings and Guest Services Manager

We are seeking a highly skilled and experienced Holiday Bookings and Guest Services Manager to join our team at Holkham Hall.

Key Responsibilities:

  • Drive holiday bookings and manage reception, retail, and housekeeping operations.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Lead a team of staff to provide exceptional customer service and ensure a seamless guest experience.
  • Manage budgets and resources to optimize efficiency and profitability.

Requirements:

  • Proven experience in a similar role, with a strong track record of driving sales and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to manage budgets and resources effectively.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

About Us:

Holkham Hall is a leading holiday park situated in a beautiful location. We offer a range of accommodation options and activities, and are committed to providing exceptional customer service and a memorable guest experience.



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