Holiday Bookings and Guest Services Manager

1 month ago


WellsnexttheSea, Norfolk, United Kingdom Holkham Hall Full time
Job Title: Holiday Bookings and Guest Services Manager

Location: Wells-Next-The-Sea

Salary: £35,000 pa

Job Type: Full time, Permanent

We are seeking a highly skilled and experienced Holiday Bookings and Guest Services Manager to join our team at Pinewoods holiday park.

As a key member of our management team, you will be responsible for driving holiday bookings and managing reception, retail and housekeeping operations.

You will have exceptional customer service skills, ideally from a similar environment, as well as experience in managing budgets and pricing strategies.

If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we would love to hear from you.

Key Responsibilities:

* Drive holiday bookings and manage reception operations

* Manage retail and housekeeping operations

* Develop and implement pricing strategies

* Manage budgets and financial reports

* Provide exceptional customer service

Requirements:

* 2+ years of experience in a similar role

* Excellent customer service skills

* Experience in managing budgets and pricing strategies

* Strong leadership and team management skills

* Ability to work in a fast-paced environment

What We Offer:

* Competitive salary

* Comprehensive benefits package

* Opportunities for career growth and development

* Collaborative and dynamic work environment

If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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