Sales Advisor

3 weeks ago


Ballymena, United Kingdom Winemark Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Winemark. As a Sales Advisor, you will be responsible for providing exceptional customer service, maintaining a professional level of customer service at all times, and identifying accurately the needs of internal and external customers.

Key Responsibilities

  • To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures.
  • To assist the Store Manager in all aspects of the business including sales, security and stock control.
  • To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
  • To identify selling opportunities and act on these.
  • To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
  • To ensure that stock is controlled and merchandised to Company standards at all times.
  • To assist with promotional set up.
  • To ensure that the premises are safe and secure at all times.
  • To comply with the Company regulations with regard to cash handling and administration.
  • To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.

Requirements

  • Maths and English GCSE Grade C or above or equivalent.
  • Three months previous experience in a retail environment.
  • Communication Skills – a proven ability to communicate effectively with internal and external customers.
  • Customer focused – maintains a professional level of customer service at all times.
  • Ability to actively sell to customers.
  • Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
  • Good standard of dress and appearance – clean and well groomed.
  • A good team player with the ability to work in a team environment.

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