Senior IT Manager

2 weeks ago


Caerphilly, United Kingdom Platform Resourcing Full time

Job Description:

We are working in partnership with a Manufacturing Business to employ a Group IT Manager to join their expanding management team. The successful candidate will work in a standalone IT role and have the opportunity to make the position their own.

Key Responsibilities:

Implement IT strategies and improvement opportunities aligned with the company's goals.

Identify and implement processes to address gaps in IT across the Group.

Roll out training and educate employees on system use.

Ensure robust cybersecurity measures are in place to safeguard the business.

Manage the IT and telecoms budgets, ensuring software and hardware upgrades are delivered successfully and within budget.

Manage and monitor controlled access to the company's network and associated systems.

Evaluate potential IT investments and identify areas of organisational growth.

Work with other departments to support the implementation of automation.

Deliver comprehensive 1st, 2nd, and 3rd line support to internal users on business systems.

Liaise with third-party IT support providers to ensure the Group receives the best service.

Be the point of escalation for all technical issues.

Set up IT equipment and systems for new team members and provide a detailed IT induction.

Key Requirements:

Extensive experience in system management and proven IT management/leadership experience.

Technical expertise in IT infrastructure and systems administration, with proficiency in networking and security.

Excellent ERP support experience.

Proficiency in User Support, including Office 365, SharePoint, and Teams.

Hands-on approach and a versatile IT skill set, ready for strategic planning and daily operations.

Ability to communicate effectively with stakeholders, including senior management, to provide updates and recommendations.

Strong analytical and problem-solving abilities.

Excellent organisational, communication, and problem-solving skills.

Benefits:

Basic salary up to £45,000 dependant on experience.

Monday to Thursday 8.30 to 4.45pm, Friday finish at 4.30pm.

Yearly bonus.

25 days holiday plus 8 bank holidays - Christmas shutdown (3 extra holidays given to cover this break).

Holiday buy-back scheme – you can buy back up to 5 extra days per year.

Contributory pension.

Brand new modern offices.

Excellent culture, positive and friendly team, offering high levels of support, including that of Directors.

Progression opportunities as a growing organisation.



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