Business Operations Director

3 days ago


Epsom, Surrey, United Kingdom Family Radio Full time

We are seeking a highly skilled Business Operations Director to lead the management and development of our complex in-life mortgage and savings operations, lifetime mortgage customer relationship, vulnerable customer and complaints teams.

This role reports directly to the Director of Business Development and offers a unique opportunity for a candidate with strong leadership skills to shape the future of our Business Development team.

The ideal candidate will be responsible for developing and implementing strategies to drive business growth, improve operational efficiency, and enhance customer experience. In addition, they will be expected to build and maintain strong relationships with key stakeholders, including senior management, department heads, and external partners.

Salary range: £60,000 - £80,000 per annum, depending on skills, qualifications, and experience.

Located in Epsom, Surrey, this role offers a competitive salary, private medical insurance, professional study support, and a bonus scheme dependent on business performance.

  • Strong leadership and management skills
  • Proven track record in business development and operational improvement
  • Excellent communication and interpersonal skills


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