Lead Editor
4 weeks ago
The Conversational Shopping team is seeking a highly skilled Lead AI Editor to drive the development of seamless, fluent, and locally-relevant experiences for AI-assisted shopping in Japanese.
This is an exciting opportunity to join the high-performing team behind Amazon's Generative AI shopping initiatives and contribute to making it easy for customers worldwide to find and discover the best products, meet their unique needs, and receive personalized recommendations.
The ideal candidate will possess bilingual fluency in English and Japanese, exceptional writing and communication skills in both languages, excellent judgment, strong interpersonal skills, and a passion for serving customers.
Key responsibilities include:
- Writing, editing, and annotating short-form content to evaluate and train AI models
- Defining and implementing style guidelines for Generative AI shopping experiences
- Upholding response quality using customer feedback to drive improvements across team processes
- Analyzing root causes, identifying error patterns, and proposing solutions to enhance the quality of evaluation and annotation tasks
- Creating and using frameworks for Prompt Generation and Reinforcement Learning with Human Feedback (RLHF) to improve the fluency of AI models
- Collaborating with product, science, and engineering stakeholders to prioritize and complete projects within deadlines
BASIC QUALIFICATIONS
- Strong experience in editing, PR, marketing, communications, copywriting, journalism, UX/CX product or program management
- Bachelor's degree in business, marketing, journalism, communications, or comparable fields
- Bilingual fluency in English and Japanese
- Exceptional written and oral communication skills
- Highly effective at writing and assessing short-form content across diverse subject matters
- Experience in defining and owning project objectives, requirements, and delivery
- High attention to detail while managing multiple, competing priorities simultaneously
PREFERRED QUALIFICATIONS
- Experience working in Generative AI editorial, content management, prompt engineering, tutoring, and/or annotation
- Experience in team management
- Experience working with global and cross-functional teams to drive product improvements
- Experience in documenting learnings, strategies, and proposals to present to leadership and stakeholders
- Experience working with product and tech teams to develop, launch, or improve tooling and/or user features for customers
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