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Product Delivery Manager

2 months ago

manchester, United Kingdom KE Technology Full time
About the Role

We are seeking a skilled Product Delivery Manager to drive innovation in our fintech travel sector. As a key member of our dynamic team, you will help us revolutionise the customer experience through cutting-edge technology.

Key Responsibilities:

  • Lead the gathering and documentation of business needs into detailed user stories, processes, and wireframes with clear acceptance criteria.
  • Work closely with the COO and Solutions Directors to manage and prioritise the backlog, ensuring visibility, transparency, and alignment with the development team's goals.
  • Oversee the implementation of client solutions, from process mapping to technical delivery, ensuring smooth transitions for both suppliers and clients.
  • Gather and prioritise client and supplier feedback, identifying key enhancements for development and improvement.
  • Collaborate with development teams to define priorities, estimate deliverables, and ensure projects stay on track.
  • Support development and QA teams to ensure that user stories are well-understood and rigorous testing plans are in place.
  • Facilitate user acceptance testing (UAT) and customer signoff to ensure project deliverables meet business requirements.
  • Manage issue resolution during the development lifecycle, ensuring that process improvements or applications are implemented without compromising quality.

Requirements:

  • Ability to thrive in a collaborative environment with a positive and proactive approach.
  • Solid understanding of mobile apps (hybrid vs. native) and their integration with backend systems.
  • Proven experience in product ownership and delivery management, particularly with mobile app or website ownership.
  • Ability to lead conversations with business sponsors, technical architects, operations, and implementation partners.
  • Experience managing resources across a matrix organisation.
  • Strong communication and presentation abilities to influence and manage stakeholders effectively.
  • Experience in managing and influencing external suppliers.
  • Ability to transform data into actionable insights and prioritise solutions that maximise value.
  • Familiarity with the end-to-end product development lifecycle, from solution construction to supplier rollout.
  • A proactive approach to identifying constraints and implementing effective changes.
  • Strong sense of ownership and accountability for delivering quality outcomes and driving continuous improvement.

What We Offer:

  • Salary up to 65k
  • Hybrid remote work (1 or 2 days onsite)
  • Performance bonus

Why KE Technology?

  • Be a part of a fast-growing fintech travel company at the forefront of innovation.
  • Work on exciting and challenging projects that have a global impact.
  • Collaborate with a diverse team of passionate professionals.
  • Opportunities for career development and growth within the company.