Customer Experience Specialist
3 weeks ago
We are seeking a skilled Customer Service Advisor to join our team in Wembley. As a key member of our customer support team, you will play a vital role in providing exceptional customer experiences.
Key Duties:- Respond to customer inquiries via phone, email, and chat.
- Offer product and service information to customers.
- Efficiently resolve customer complaints and concerns.
- Manage customer accounts and process orders.
- Maintain accurate records of customer interactions.
- Collaborate with colleagues to achieve customer satisfaction.
- Perform administrative tasks as required.
- Prior experience in customer-facing roles is desirable.
- Excellent communication and problem-solving abilities.
- Capacity to handle high-volume queries effectively.
- Proficiency in Microsoft Office and CRM software.
- Ability to work autonomously and as part of a team.
- Flexibility with working hours, including weekends.
The estimated salary range for this position is £28,000 - £35,000 per annum, dependent on experience.
About beBee Professionals:We are a fast-paced organization dedicated to delivering superior customer service. Our team thrives on teamwork and collaboration, ensuring that every customer receives exceptional support.
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Customer Experience Specialist
3 months ago
Wembley, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Manage customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and maintain account records.Collaborate with other departments to...
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Customer Experience Specialist
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