Restaurant Operations Manager

3 weeks ago


Hounslow, Greater London, United Kingdom German Doner Kebab Full time

Shift Leader Back Of House

We are seeking a highly skilled and experienced Shift Leader to join our dynamic Back of House team at German Doner Kebab. As a key member of our restaurant management team, you will be responsible for delivering exceptional food quality and guest care and service.

Key Responsibilities

  1. Operate in a fast-paced environment while maintaining quality and an attention to detail
  2. Ensure every guest leaves the restaurant having had a great experience
  3. Lead your team to achieve industry leading guest service and operational standards
  4. Implement brand standards and policies to maintain store operational requirements
  5. Comply with all requirements of Food Safety and Health and Hygiene standards
  6. Manage stock levels and availability to maintain profitability
  7. Understand P&L, budgets and managing payroll to ensure controllable costs are kept in check

Requirements

  • 'Guest is first in everything we do'
  • Have a positive attitude
  • Able to work in a team environment and effectively communicate with others
  • Full understanding of stock management and P&L figures and controls
  • Able to achieve the highest guest satisfaction by producing quality products
  • Ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
  • Comprehensive knowledge of the menu and ability to provide training to improve all team members


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