Restaurant Operations Manager
3 weeks ago
Shift Leader Back Of House
We are seeking a highly skilled and experienced Shift Leader to join our dynamic Back of House team at German Doner Kebab. As a key member of our restaurant management team, you will be responsible for delivering exceptional food quality and guest care and service.
Key Responsibilities
- Operate in a fast-paced environment while maintaining quality and an attention to detail
- Ensure every guest leaves the restaurant having had a great experience
- Lead your team to achieve industry leading guest service and operational standards
- Implement brand standards and policies to maintain store operational requirements
- Comply with all requirements of Food Safety and Health and Hygiene standards
- Manage stock levels and availability to maintain profitability
- Understand P&L, budgets and managing payroll to ensure controllable costs are kept in check
Requirements
- 'Guest is first in everything we do'
- Have a positive attitude
- Able to work in a team environment and effectively communicate with others
- Full understanding of stock management and P&L figures and controls
- Able to achieve the highest guest satisfaction by producing quality products
- Ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
- Comprehensive knowledge of the menu and ability to provide training to improve all team members
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