IT Technical Assistance Role
6 days ago
About Our Team:
We are a dynamic organization offering a range of exciting career opportunities. Our IT support team plays a vital role in ensuring that our customers receive exceptional technical assistance.
This position involves providing technical support to customers via various channels, including phone, email, and service desk. The successful candidate will have experience in IT support and knowledge of Active Directory, Networking, Office 365, and SQL.
We offer a competitive salary between £25,000 - £30,000 depending on experience and provide a range of benefits, including hybrid working, free parking, company pension, and on-site parking.
Responsibilities:
- Provide technical assistance to customers via various channels.
- Resolve issues through remote assistance and explain products and services.
- Assist with software development when required.
Requirements:
- Experience in IT support.
- Knowledge of Active Directory, Networking, Office 365, and SQL.
- Background or interest in software development.
- Strong technical skills and good communication and interpersonal skills.
- A full UK driving license is required.
What We Offer:
- Competitive salary.
- Hybrid working.
- Free parking.
- Company pension.
- On-site parking.
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