Senior Account Management Professional
1 week ago
We are TRAK Employment Solutions Limited, a dynamic recruitment agency. We have an exciting opportunity for a Senior Account Management Professional to join our team.
The ideal candidate will have previous experience in customer-facing roles and be able to effectively manage a team of account managers.
In this role, you will be responsible for:
- Engaging with our diverse client base and supporting their growth.
- Leading our talented team of account managers and providing them with the necessary training and support.
- Ensuring all customer service processes align with business goals and enhance customer experience.
- Resolving conflicts and negotiating with customers to effectively manage complaints and escalations.
- Maintaining comprehensive knowledge of company policies and procedures to address issues such as returns, quality concerns, and delivery challenges.
This role offers a competitive salary of approximately £45,000 per annum, plus benefits including company pension scheme, life insurance, cycle to work scheme, and on-site parking.
If you are an experienced customer service professional looking for a new challenge, please apply. We look forward to hearing from you.
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Senior Accounting Professional
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Senior Account Development Manager
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Asset Management Specialist
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Senior Finance Operations Manager
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Accounting and Operational Specialist
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Management Accounting Professional
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Accounting Professional
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Sales Account Manager
3 months ago
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