Head of Client Service Management

2 weeks ago


London, Greater London, United Kingdom Tower House Consulting Ltd Full time

In this key role as Head of Client Service Management, you will play a crucial part in driving customer satisfaction and delivering exceptional service. The company seeks an experienced individual with a strong background in delivery management, client relationship management, and risk management.

A competitive salary of £100,000 - £130,000 per annum, along with benefits such as private health care, flexible working, and life assurance, makes this an attractive opportunity for those looking to take their career to the next level.

  • Proven experience in client delivery or project management within technology-focused or SaaS environments.
  • Strong understanding of SaaS business models, software implementation lifecycles, and Agile methodologies.
  • Exceptional communication and interpersonal skills, with a track record of building strong client relationships.


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