Call Centre Team Leader
4 days ago
About the Role
">Morrison Water Services is seeking a Call Centre Team Leader to manage our contact centre on the Thames Water Metering and Developer Services Contracts.
">The ideal candidate will have experience of leading and managing hybrid and home workers, with a proven track record of demonstrating customer resolution, service improvement, and customer excellence.
">We offer a competitive salary of £35,000-£40,000 per annum, plus benefits such as private health care, access to our Employee Assistance Programme, and enhanced maternity and paternity policies.
">- ">
- A bachelor's degree in a relevant field or equivalent experience">
- At least 2 years' experience of working in a customer-facing role">
- Excellent communication and leadership skills">
- Able to work effectively in a fast-paced environment">
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Hybrid Call Centre Manager
3 weeks ago
Essex, United Kingdom Morrison Utility Services Limited Full timeAbout the JobWe are seeking a skilled Call Centre Team Leader to manage our contact centre team, working closely with Client Thames Water on the Smart Metering Programme.This role involves leading hybrid and home workers, driving customer resolution, service improvement, and excellence through positive relationships with departments and clients.The...
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Braintree, Essex, United Kingdom First Call Contract Services Full time €20Job Description We have an exciting opportunity to work for a nationally recognised logistics business, considered to be the leader in its field. Pay rates from £20 per hour. The role of Maintenance Engineer is based in Braintree. This is a temp to perm role - you will be employed via First Call Contract Services for your probationary period before being...
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Team Leader
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Essex, United Kingdom RECRUITMENTiQ Full timeRECRUITMENTiQ is working with a highly-regarded Essex based Care Home to assist with the recruitment of an experienced Team Leader. **The Role** The role is to supervise all levels of care staff in terms of all aspects of delivering excellent quality care. You will liaise with the Home Manager/Registered Manager on any areas of concern as well as undertake...
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Hybrid Contact Centre Manager
3 weeks ago
Essex, United Kingdom Morrison Utility Services Limited Full timeAbout This Job">We are seeking a highly skilled Customer Service Team Lead to join our team at Morrison Utility Services Limited.">In this role, you will be responsible for managing our contact centre, working closely with Client Thames Water on the Smart Metering Programme.">You will lead a team of call centre staff, ensuring that all activities are...
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Customer Service Team Lead
3 weeks ago
Essex, United Kingdom Morrison Utility Services Limited Full timeAbout Morrison Utility Services Limited">Morrison Utility Services Limited is seeking a Call Centre Team Leader to manage our contact centre, working collaboratively with Client Thames Water on the Smart Metering Programme covering several different workstreams.">The primary purpose of this position is to deliver the metering programme for Thames Water,...
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Call Centre Agent Home Based
7 months ago
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Centre Manager
4 weeks ago
Colchester, Essex, United Kingdom Colchester CMA Debt Centre Full time €15Principal purpose: To oversee the work of Colchester CMA Debt Centre (CCDC) day-to-day. It is driven by a compassion to reach out to those who are in need or disadvantaged within the local community, and who are struggling with money issues. Encompassing all of the responsibilities listed below, the Centre Manager should go about their daily duties...
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Senior Customer Service Team Lead
3 weeks ago
Essex, United Kingdom Morrison Utility Services Limited Full timeAbout the RoleMorrison Utility Services Limited is seeking a highly skilled Call Centre Team Leader to oversee our contact centre, working closely with Client Thames Water on the Smart Metering Programme.This role involves managing hybrid and home workers, driving customer resolution, service improvement, and excellence through positive relationships with...
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Deputy Team Leader
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Essex, United Kingdom Carrington West Full timePrincipal DM Planning Officer Deputy Team Leader East Anglia £55+ Per Hour Initial 3 Month Contract (with a view to extend) Job Ref - 55063 My Local Authority Client in East Anglia is looking to source a very experienced DM Principal Planner to assist in running a team of 10 Planners. The Role: ·Sign off responsibility ·Caseload...
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Deputy Team Leader
3 weeks ago
Essex, United Kingdom Carrington West Full timePrincipal DM Planning Officer Deputy Team Leader East Anglia £55+ Per Hour Initial 3 Month Contract (with a view to extend) Job Ref - 55063 My Local Authority Client in East Anglia is looking to source a very experienced DM Principal Planner to assist in running a team of 10 Planners. The Role: ·Sign off responsibility ·Caseload of 5-6 Major...
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Automotive Centre Manager
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Colchester, Essex, United Kingdom Colchester CMA Debt Centre Full time €15It is driven by a compassion to reach out to those who are in need or disadvantaged within the local community, and who are struggling with money issues. This is a rolling one-year contract. Manage the day-to-day functioning of CCDC as a local money and debt support service. Recruit, support and supervise a team of trained staff/volunteers to provide...
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Distribution Team Leader
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Customer Resolution and Improvement Manager
4 days ago
Essex, United Kingdom Morrison Utility Services Limited Full timeJob Description">This is a hybrid working position, with a home base location in our Langley office, 2-3 days minimum in the office.">As a Call Centre Team Leader, you will need to ensure all Call Centre activities are completed compliantly and within SLA, compliance being specified by the Regulators, OfWAT, MOSL, Environment Agency, Highways Authorities &...
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Zoological Centre Team Manager
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Essex, United Kingdom BIAZA (British and Irish Association of Zoos and Aquariums) Full timeRole OverviewWe are seeking an experienced and motivated professional to fill the role of Animal Education Centre Manager. This position offers a unique opportunity to work in a dynamic and innovative environment, contributing to the delivery of exceptional education and training.The successful candidate will be responsible for overseeing the overall...
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Team Leader
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Essex, United Kingdom WHSmith Full timeTeam Leader - WHSmith - Stansted Airport Contract Type: Permanent Working hours: 39 hours per week working nay 5 out of 7 days including weekends As a Team Leader in our Stansted Airport store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to...
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Compliance and Quality Assurance Specialist
3 weeks ago
Essex, United Kingdom Morrison Utility Services Limited Full timeAbout This Opportunity">Morrison Utility Services Limited is a leading provider of utility services, and we are currently seeking a highly skilled Call Centre Team Leader to join our team.">This is a unique opportunity to work with a major client, Thames Water, on the Smart Metering Programme.">As a Call Centre Team Leader, you will be responsible for...
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Charity Treasurer Leader
1 week ago
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Childcare Centre Director
1 week ago
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Manufacturing Team Leader
3 days ago
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