Call Centre Team Leader

4 days ago


Essex, United Kingdom Morrison Utility Services Limited Full time

About the Role

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Morrison Water Services is seeking a Call Centre Team Leader to manage our contact centre on the Thames Water Metering and Developer Services Contracts.

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The ideal candidate will have experience of leading and managing hybrid and home workers, with a proven track record of demonstrating customer resolution, service improvement, and customer excellence.

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We offer a competitive salary of £35,000-£40,000 per annum, plus benefits such as private health care, access to our Employee Assistance Programme, and enhanced maternity and paternity policies.

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  • ">
  • A bachelor's degree in a relevant field or equivalent experience">
  • At least 2 years' experience of working in a customer-facing role">
  • Excellent communication and leadership skills">
  • Able to work effectively in a fast-paced environment">


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