Guest Experience Supervisor

1 week ago


Easter Howgate, United Kingdom Malmaison Belfast Full time

We are looking for a dedicated and results-driven Guest Experience Supervisor to join our team at Malmaison Belfast. As a key member of our reception team, you will be responsible for ensuring that every guest has a memorable experience, from check-in to departure.

  • Serve as the face of our hotel, providing exceptional customer service and ensuring a positive guest experience.
  • Lead by example, maintaining high standards of quality and efficiency in all aspects of reception operations.
  • Collaborate with colleagues to deliver world-class service, creating memories that guests will cherish forever.

About this role:

This is a permanent contract opportunity offering a competitive salary of £26,000 per annum, paid annually over 40 hours per week. In addition to your salary, you will enjoy a dynamic and supportive work environment, fostering personal and professional growth.



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