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Aveda Advisor

2 months ago

Manchester, United Kingdom Aveda Full time
Aveda Retail Advisor Opportunity

About the Role

We are seeking a highly skilled and passionate Retail Advisor to join our team at Selfridges. As a Retail Advisor, you will be responsible for providing exceptional customer service, creating a unique and inspirational in-store experience, and working collaboratively with our team to achieve sales targets.

Key Responsibilities

  • Provide personalized and authentic customer service, ensuring that each customer has a unique and inspirational in-store experience.
  • Work collaboratively with the team to create a high-performing sales environment, achieving sales targets and exceeding customer expectations.
  • Develop and maintain a deep understanding of our products and services, including their features, benefits, and applications.
  • Stay up-to-date with industry trends, competitor activity, and customer preferences to inform product recommendations and sales strategies.
  • Contribute to the development and implementation of in-store events, promotions, and visual merchandising initiatives to drive sales and customer engagement.
  • Participate in ongoing training and development programs to enhance product knowledge, sales skills, and customer service expertise.

Requirements

  • High school diploma or equivalent required; degree in a related field (e.g., business, marketing, or retail management) preferred.
  • Minimum 1 year of retail experience, preferably in a high-end or luxury environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management.
  • Strong product knowledge and sales skills, with the ability to effectively communicate product features, benefits, and applications.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting sales targets.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

  • Competitive salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training and development programs.
  • Discounts on Aveda products and services.
  • A dynamic and supportive work environment.

About Aveda

Aveda is a leading manufacturer of plant-based hair care, skin care, and makeup products. Our mission is to create high-performance, sustainable products that promote well-being and beauty. We are committed to diversity, equity, and inclusion, and strive to create a workplace culture that reflects these values.