Retail Sales Associate

3 days ago

Solihull, Solihull, United Kingdom Topps Tiles Full time

{"h1": "Branch Assistant Role at Topps Tiles", "p": "At Topps Tiles, we're looking for a skilled Branch Assistant to join our team. As a key member of our retail environment, you'll be responsible for providing exceptional customer service, promoting our tile and associated product ranges, and maintaining a welcoming and confident approach when dealing with the public.", "ul": [{"li": "Use your product expertise to advise customers on tile and associated product ranges"}, {"li": "Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch"}, {"li": "Deal with customers face-to-face and ensure showrooms are clean and tidy"}, {"li": "Maintain an awareness of interior design trends and the role that tiles have in renovation schemes"}, {"li": "Complete customer orders over the phone and offer exceptional customer service"}], "p": "If you're outgoing, friendly, and have a positive attitude, we'd love to hear from you. With a competitive basic salary, no evening or weekend working, plus training and development opportunities, you'll thrive in this role.", "h2": "Key Responsibilities", "p": "\u2022 Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.\u2022 Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.\u2022 Deal with customers face-to-face.\u2022 Ensure showrooms are clean and tidy.\u2022 Ensure branch standards are maintained.\u2022 Ensure point of sale displays are up-to-date and accurate.\u2022 Have a welcoming and confident approach when dealing with the public.\u2022 Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.\u2022 Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.\u2022 Complete customer orders over the phone.\u2022 Offer exceptional customer service, even when under pressure.\u2022 Offer specific advice to customers on products and their use.", "h2": "Experience and Skills Required", "p": "\u2022 Previous experience in a retail environment\u2022 Interest in interior design trends\u2022 Excellent customer service skills\u2022 Ability to work well under pressure and handle multiple tasks\u2022 Strong communication and interpersonal skills\u2022 Attention to detail and accuracy in handling transactions"}

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