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IT Support Specialist

2 months ago

Newbury, West Berkshire, United Kingdom L&G Recruitment Full time
Job Opportunity: IT Support Engineer

We are seeking a skilled IT Support Engineer to join our team at L&G Recruitment. The ideal candidate will have a strong understanding of various technologies, including Microsoft 365, Meraki WiFi, networks, routing, and security.

Key Responsibilities:

  • Provide technical support to end-users, resolving issues efficiently and effectively.
  • Experience with service management toolsets, such as remote monitoring and management, incident resolution, knowledge management, and contract & asset management.
  • Competent in networking, including WLAN, WAN, LAN configuration and troubleshooting.
  • Knowledge of Windows Desktop Support and relevant technologies, including Directory services, DHCP, DNS.
  • Exceptional interpersonal and customer service skills, with a proactive attitude.
  • Previous experience supporting core & common components of M365, Azure Active Directory, and Office365.

Requirements:

  • Previous working experience in an IT Support Environment.
  • Strong technical skills and knowledge of IT systems and technologies.
  • Excellent communication and problem-solving skills.

What We Offer:

A dynamic and supportive work environment, with opportunities for growth and development.