Operations Manager

22 hours ago


Liverpool, Liverpool, United Kingdom Greene King Full time
Overview">

Greene King pubs are the heart and soul of local communities, providing a warm welcome to customers and a platform for social interaction. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our busy pubs, leading by example and making sure our customers and teams have a great time.

Salary

We offer a competitive salary, reflecting your experience and qualifications, with opportunities for career progression and professional development within our well-established company.

Job Description
  • Support the General Manager in managing day-to-day operations and leading the business when they are absent.
  • Bring our brand to life by leading the team in delivering exceptional customer experiences.
  • Act as a role model for the team, supporting training and development, and championing brand standards.
Key Responsibilities
  • Lead by example, demonstrating a passion for delivering outstanding customer experiences.
  • Develop and maintain effective relationships with customers, colleagues, and suppliers.
  • Manage staff rotas, ensuring adequate cover during peak periods and maintaining high levels of customer service.
  • Maintain accurate records of sales, inventory, and staff performance.
Requirements
  • Possess excellent communication and leadership skills, with the ability to motivate and inspire team members.
  • Demonstrate a strong understanding of customer needs and preferences.
  • Show adaptability and flexibility in a fast-paced environment.
  • Possess basic mathematical skills, with attention to detail and accuracy.
Benefits
  • A competitive salary and benefits package, including pension contributions.
  • The opportunity to progress your career across our established brands.
  • Discounts on food, drink, and hotel stays.
  • Access to employee assistance programs, including mental health support.
  • A refer-a-friend scheme, offering up to £1,500 for successful referrals.
$45,000 - $55,000 per annum

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