Anti-Social Behaviour Officer

1 month ago


Congleton, Cheshire East, United Kingdom Castlefield Recruitment Full time

About The Client:

Castlefield Recruitment is working with a well-established housing association in the Cheshire area to find a skilled professional for a temporary ASB Officer role.

About The Role:

  • To protect the demand for properties from the negative effects of nuisance, anti-social behaviour, and other tenancy breaches, using early intervention tools to combat nuisance across the Merseyside area.
  • Triage all ASB, Domestic Abuse, and Hate Crime cases in line with company service standards' response times, risk assessing cases, and ensuring that appropriate support and target hardening measures are utilised.
  • Manage ASB, Domestic Abuse, Hate Crime, and other tenancy breach cases using early intervention measures such as tenancy warnings, mediation referrals, and completing necessary evidence gathering processes.
  • Support Domestic Abuse triage and case management.

What You Need:

  • Excellent organisational and case management skills with the ability to follow processes, procedures, and meet challenging targets in a fast-paced and high-pressured environment.
  • Experience of managing anti-social behaviour and knowledge of the Anti-Social Behaviour legislation.
  • A knowledge of the range of support services available for residents.
  • Confident in communicating with internal and external stakeholders.


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