Client Service Associate

2 days ago


London, Greater London, United Kingdom Alphasights Full time

Alphasights is a leading provider of bespoke research and intelligence solutions to top-tier client organizations. We are seeking an ambitious and results-driven Client Service Associate to join our team in London.

This is a fast-paced, communications-intense frontline role requiring you to multitask across parallel workstreams. You will be the link between our clients and the expert knowledge they seek, working on multiple projects from investors, strategists, and dealmakers.

Your responsibilities will include:

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
  • Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

We offer a competitive salary range of £48,500-£57,500 per annum, comprising annual base salary and uncapped variable compensation linked to individual performance. Benefits include 4% matched pension contribution, comprehensive private health insurance coverage, and 25 vacation days plus bank holidays and business closure between Christmas and New Year's.

To succeed in this role, you should have strong academic credentials (undergraduate degree of 2:1 or above), noteworthy extracurricular achievement throughout school and university, relevant internship experience, and fluent English language skills. Experience living or working in continental Europe is desired.



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