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Clinical Administration Assistant

2 months ago


Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job Overview

This role provides a clinical administration/typing service based at The James Cook University Hospital in Middlesbrough and Friarage Hospital in Northallerton.

Main Duties of the Job

  • We are looking for someone who is enthusiastic, a team player, and able to work flexibly.
  • Excellent communication and interpersonal skills are essential.
  • Able to type at an entry level of 50 words per minute, working towards 70 words per minute.
  • Experience in audio-typing is desirable.
  • Knowledge of Office, Outlook, including Word, Excel, PowerPoint, email, and Internet is required.
  • Able to demonstrate efficient and accurate word processing skills.
  • Committed to personal development with evidence of this.
  • Able to demonstrate diplomacy, tact, and sensitivity.
  • Aware of the importance of confidentiality.

Working for Our Organisation

South Tees Hospitals NHS Foundation Trust is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site, which is unique for a hospital of its size.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community.

South Tees Hospitals NHS Foundation Trust offers novice leadership and improvement training to all new staff to the Trust.

Detailed Job Description and Main Responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Knowledge and Skills

Essential Criteria

  • Excellent communication and interpersonal skills.
  • Efficient and accurate word processing skills.
  • Understanding of clerical processes.

Desirable Criteria

  • Experience in a clinical setting.
  • Knowledge of hospital patient administration systems.
  • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures, and case note procedures.
  • Knowledge of General Data Protection Regulations and patient confidentiality.
  • Knowledge of medical terminology.

Qualifications and Training

Essential Criteria

  • GCSEs English and Maths A-C or equivalent qualification or equivalent work experience.
  • OCR/RSA Qualification (or equivalent level typing qualification or experience - entry level of 50 words per minute typing working towards 70 words per minute).
  • NVQ 2 in Business Administration or equivalent experience or equivalent work experience.

Experience

Essential Criteria

  • Knowledge of Office and Outlook, including Word, Excel, and PowerPoint, email, and Internet.

Desirable Criteria

  • Previous experience working within a team.
  • Healthcare/NHS Trust experience.
  • Administrative experience.

Disclosure and Barring Checks (DBS)

It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS.

Equality, Diversity, and Inclusion

South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce.