IT Infrastructure Manager
1 month ago
A forward-thinking company is seeking an experienced IT Services Manager to oversee the monitoring, improvement, and upgrade of all aspects of their IT infrastructure. The successful candidate will ensure robust security, efficient service delivery, and compliance across multiple operational areas.
Key Responsibilities:- IT Infrastructure Management:
- Manage and monitor Windows clients and firewalls.
- Oversee Endpoint Security solutions to ensure robust protection.
- Administer Windows Servers, Exchange Server, and SQL Server.
- Lead server hardening and optimisation, particularly for Hyper V virtualised environments.
- Implement and manage network security, VLANs, switching, and routing.
- Coordinate telecom services, including phone providers and ISPs.
- Handle limited Linux server requirements.
- Manage disaster recovery, archiving, and backup processes.
- Operational Services Oversight:
- Ensure GDPR compliance and manage data security and regulatory adherence.
- Conduct data analysis for Sales, Marketing, and Operations.
- Collaborate with other departments to deliver operational services.
- Monitor workflow and response times for internal sales admin and customer service teams.
- Oversee facilities management and ensure Health & Safety compliance.
- Ensure regulatory compliance and certification are current and up to date.
- Logistics & Production Management:
- Communicate customer-driven priorities to warehouse and production supervisors.
- Ensure efficient, cost-effective logistics aligned with customer demands.
- Legal & Compliance:
- Assist in managing commercial contracts and confidentiality agreements.
- Excellent IT skills across a wide range of technologies and infrastructure.
- Strong knowledge of Windows OS, server management, network security, and disaster recovery.
- Proven experience in managing and leading IT teams.
- Proficiency in SQL database querying and advanced Excel skills.
- Good commercial acumen with strong mathematical and analytical abilities.
- Ability to manage and improve workflows in multiple operational areas.
- Experience with record keeping, documentation, and network filing systems.
- Legal knowledge related to commercial contracts and confidentiality agreements.
- Experience in HR, procurement, or negotiation.
- Previous experience working in an engineering environment.
- Work in a dynamic, engineering-driven environment where your impact will be visible and measurable.
- Lead critical IT and operational initiatives that directly influence company success.
- Be part of a team that values continuous improvement and innovation.
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