IT Infrastructure Manager

4 weeks ago

Watford, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

Job Title: IT Infrastructure Manager

Job Summary: We are seeking an experienced IT Infrastructure Manager to oversee the management and maintenance of our IT infrastructure. The successful candidate will be responsible for ensuring the smooth operation of our IT systems, including network security, endpoint management, and disaster recovery.

Key Responsibilities:

  • IT Infrastructure Management:
    • Manage and monitor Windows clients (Windows 10) and Windows firewalls.
    • Oversee Endpoint Security solutions (e.g., SentinelOne) to ensure robust protection.
    • Administer Windows Servers (2016, 2019, 2022), Exchange Server 2016, and SQL Server.
    • Lead server hardening and optimisation, particularly for Hyper V virtualised environments.
    • Implement and manage SonicWall firewalls, network security, VLANs, switching, and routing.
    • Coordinate telecom services, including phone providers and ISPs.
    • Handle limited Linux server requirements.
    • Manage disaster recovery, archiving, and backup processes.
  • Operational Services Oversight:
    • Ensure GDPR compliance and manage data security and regulatory adherence.
    • Conduct data analysis (SQL querying, advanced Excel) for Sales, Marketing, and Operations.
    • Collaborate with other departments to deliver operational services, including Finance, HR, Marketing, Operational Cost Control, Internal Sales Administration, and Customer Service.
    • Monitor workflow and response times for internal sales admin and customer service teams.
    • Oversee facilities management and ensure Health & Safety (H&S) compliance.
    • Ensure that regulatory compliance and certification are current and up to date.
  • Logistics & Production Management:
    • Communicate customer-driven priorities to warehouse and production supervisors.
    • Ensure efficient, cost-effective logistics aligned with customer demands.
  • Legal & Compliance:
    • Assist in managing commercial contracts, confidentiality agreements, and other legal matters.

Requirements:

  • Excellent IT skills (Level 3+) across a wide range of technologies and infrastructure.
  • Strong knowledge of Windows OS, server management, network security, and disaster recovery.
  • Proven experience in managing and leading IT teams.
  • Proficiency in SQL database querying and advanced Excel skills (e.g., Pivot Tables).
  • Good commercial acumen with strong mathematical and analytical abilities.
  • Ability to manage and improve workflows in multiple operational areas.
  • Experience with record keeping, documentation, and network filing systems.

Desirable Skills & Experience:

  • Legal knowledge related to commercial contracts and confidentiality agreements.
  • Experience in HR, procurement, or negotiation.
  • Previous experience working in an engineering environment.

Qualities We Value:

  • Integrity, trust, and a passion for results.
  • Strong problem-solving skills with an ability to critically prioritise tasks.
  • Organised, with excellent time management skills.
  • A drive for continuous improvement and a natural curiosity to learn.
  • Proven ability to build and manage effective teams.

Why Work with Us:

  • Work in a dynamic, engineering-driven environment where your impact will be visible and measurable.
  • Lead critical IT and operational initiatives that directly influence company success.
  • Be part of a team that values continuous improvement and innovation.

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