Account Manager
2 months ago
Job Title: Cleaning Account Manager
About the Role:
We are seeking a skilled and experienced Cleaning Account Manager to join our team. As a Cleaning Account Manager, you will be responsible for managing multiple sites in the Kent area, including Ashford, Dartford, Sheppy, and Medway, with a mobile workforce team to ensure cleaning standards are met and maintained to a high level.
Key Responsibilities:
- Maintain strong client relationships with high levels of satisfaction, providing and maintaining the quality of service delivery
- Manage, recruit, and coach local service teams
- Carry out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager
- Hold regular contract and specification review meetings with customers
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to
- Look for opportunities for continuous improvement, cost savings, and account growth
Requirements:
- Excellent communication and people management skills, with strong leadership and motivational skills, and the ability to forward plan, work under pressure, and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Experience working with education clients previously would be highly desirable
- Passionate, flexible, trustworthy, and innovative
What We Offer:
- The opportunity to be part of one of the fastest-growing specialist FM providers in the UK
- Employee-owned, making you a beneficiary of our future success
- Two paid volunteering days annually
- More than 250 perks and hundreds of exclusive deals and discounts
- Lots of training, development, and apprenticeship opportunities to grow and progress your career
- Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity, and Inclusion at Churchill
- All year-round recognition and annual awards programme to thank our shining stars
Our Commitment to Diversity, Equity, and Inclusion:
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop, and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable Adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help.
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