Maintenance Operations Supervisor

4 weeks ago


Liverpool, Liverpool, United Kingdom MJ Quinn Full time

At MJ Quinn, we are seeking a skilled Maintenance Operations Supervisor to oversee a team of engineers and ensure they are trained and guided. The successful candidate will have a strong background in facilities management and leadership qualities to drive service delivery.

Key responsibilities include:

  • Undertaking structured reviews of skills and performance across all technicians' disciplines.
  • Continual review and audit of technicians' working practices, ethics, customer skills, and communication.
  • Preparing individual training plans based on development needs.
  • Regular site-based audits within a defined region.
  • Audits of company and customer-specific documentation.
  • Maintaining and enhancing communication across multiple office locations.
  • General regional office-based assistance where required.
  • General estimating assistance where required.
  • Technical support with customer/site escalations.
  • Attending training sessions and cascading content to technicians.
  • Researching, reviewing, and proposing training that could add value to the team.
  • Reviewing technicians' performance and focus areas.
  • IT support/training relating to tablet PC applications, mobile solutions, and customer interfaces.
  • Planning and controlling all overtime, call-out rota, and annual leave cover for engineers.

Requirements:

  • Experience in training, supporting, and mentoring technicians.
  • Background in facilities management and leadership qualities.
  • Minimum of 5 years' experience managing engineers.
  • Positive, professional attitude with the ability to understand and disseminate technical information clearly and effectively.
  • Ability to work without supervision and use initiative.
  • Excellent communication skills.
  • A Full UK Driving licence with no more than 6 penalty points and no bans within the last 12 months.

We offer a range of benefits, including free parking, 33 days' holiday, an employee bonus scheme, and a company contribution pension scheme.



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