Maintenance Operations Supervisor
4 weeks ago
At MJ Quinn, we are seeking a skilled Maintenance Operations Supervisor to oversee a team of engineers and ensure they are trained and guided. The successful candidate will have a strong background in facilities management and leadership qualities to drive service delivery.
Key responsibilities include:
- Undertaking structured reviews of skills and performance across all technicians' disciplines.
- Continual review and audit of technicians' working practices, ethics, customer skills, and communication.
- Preparing individual training plans based on development needs.
- Regular site-based audits within a defined region.
- Audits of company and customer-specific documentation.
- Maintaining and enhancing communication across multiple office locations.
- General regional office-based assistance where required.
- General estimating assistance where required.
- Technical support with customer/site escalations.
- Attending training sessions and cascading content to technicians.
- Researching, reviewing, and proposing training that could add value to the team.
- Reviewing technicians' performance and focus areas.
- IT support/training relating to tablet PC applications, mobile solutions, and customer interfaces.
- Planning and controlling all overtime, call-out rota, and annual leave cover for engineers.
Requirements:
- Experience in training, supporting, and mentoring technicians.
- Background in facilities management and leadership qualities.
- Minimum of 5 years' experience managing engineers.
- Positive, professional attitude with the ability to understand and disseminate technical information clearly and effectively.
- Ability to work without supervision and use initiative.
- Excellent communication skills.
- A Full UK Driving licence with no more than 6 penalty points and no bans within the last 12 months.
We offer a range of benefits, including free parking, 33 days' holiday, an employee bonus scheme, and a company contribution pension scheme.
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