Client Experience Associate

20 hours ago


Glasgow, Glasgow City, United Kingdom CV-Library Full time
Job Overview:

CV-Library is seeking a Client Experience Associate to join our team. As a Client Experience Associate, you will play a critical role in delivering exceptional customer experiences across all touchpoints.

Your main responsibilities will include handling customer inquiries, resolving issues, and escalating complex problems to senior colleagues. You will also work closely with the sales team to ensure that customer needs are met and exceeded.

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. In return, we offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, and a range of benefits including flexible working hours, training opportunities, and a collaborative team environment.

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