Senior Contract Manager

5 days ago


Bristol, Bristol, United Kingdom 1st Executive Full time

Role: Supplier Relationship Manager (SRM)

We are seeking an experienced Supplier Relationship Manager to play a key role in managing a business-critical BPO supplier, driving value, performance, and commercial efficiency from large-scale contracts.

About the Role:

You will provide expert supplier relationship management capability, using your experience of supplier risk and relationship management to create clear strategies for a defined BPO service supplier. You will ensure contractual obligations, procurement policy, and business unit objectives are met and evidenced in regular routines.

This is an exciting opportunity to establish future transformation capability, required to improve, digitize, and automate services in line with regulatory guidelines. We offer a competitive salary of £75K + car allowance + excellent benefits.

About Us:

  • A market-leading Global Insurance organisation
  • A dynamic team with a passion for delivering exceptional results

What We Offer:

  • A competitive salary of £75K + car allowance
  • Excellent benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Requirements:

  • Demonstrated depth of SRM or Vendor Management experience
  • Extensive experience in managing outsourced / BPO suppliers in Print, Marketing, and Communications
  • Able to apply knowledge of the UK outsourcing market
  • Experience of driving performance in line with contractual KPIs and SLAs
  • Experience of 3rd Party Risk
  • Ideal degree qualification

Please Note: All applicants must be a UK resident, holding current and valid UK Right to Work.



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