Client Success Manager

1 month ago

London, Greater London, United Kingdom LRN Corporation Full time
Unlock Your Potential as a Client Success Manager at LRN Corporation

Are you passionate about helping organizations achieve their goals through exceptional client success? Do you have a knack for building strong relationships and driving business growth? We're seeking a talented Client Success Manager to join our team at LRN Corporation.

About the Role

As a Client Success Manager, you will be responsible for managing all commercial aspects of our relationships with key clients, including contract amendments, pipeline development, and forecasting. You will work closely with our internal teams to ensure successful adoption and utilization of our solution set, and will be the strategic partner between LRN and our most important clients.

Key Responsibilities
  • Manage all commercial aspects of client relationships, including contract amendments, pipeline development, and forecasting.
  • Grow existing accounts by finding new buyers and introducing new and/or enhanced LRN solutions to existing buyers.
  • Act as the strategic partner between LRN and our most important clients, building relationships with multiple contacts and buying centers.
  • Run outbound prospecting campaigns to supplement inbound leads delivered by marketing and opportunities uncovered during Business Reviews.
  • Proactively analyze client health metrics, and usage of products and content, and recommend optimization and improvements as appropriate.
  • Manage, track, and report all activities to ensure accurate sales forecasting and pipeline development.
  • Represent the voice of our clients to internal teams, including product, content, and technology.
Requirements
  • Minimum of 2 years of solid client-facing relationship or account management experience, with a proven track record of retaining and expanding a book of existing accounts.
  • Exceptional relationship development and management abilities, with a strong commitment to customer service.
  • Experience supporting individuals who are using a SaaS business application.
  • Ability to bring clarity, structure, and discipline to a variety of situations and environments, with experience working with complex projects.
  • Strong Microsoft Office skills, and a working knowledge of technology and system interfaces.
  • Familiarity with industry expertise in compliance, ethics risk management, or HR benefits platforms is preferred.
What We Offer
  • Competitive compensation package.
  • Flexible PTO plus UK public holidays.
  • Excellent healthcare plan, including eye and dental care.
  • Life Insurance.

  • Customer Success Director

    4 weeks ago

    London, Greater London, United Kingdom Springboard Success Full time

    Lead Customer Success at Springboard SuccessWe're seeking an experienced Head of Customer Success to spearhead our next phase of growth. As a key member of our team, you'll be responsible for leading and mentoring a growing Customer Success team, ensuring exceptional client experiences across our suite of products.Key Responsibilities:Lead and mentor a...

  • Customer Success Director

    4 weeks ago

    London, Greater London, United Kingdom Springboard Success Full time

    Lead Customer Success at Springboard SuccessWe're seeking an experienced Head of Customer Success to spearhead our next phase of growth. As a key member of our team, you'll be responsible for leading and mentoring a growing Customer Success team, ensuring exceptional client experiences across our suite of products.Key Responsibilities:Lead and mentor a...

  • Client Success Manager

    5 days ago

    London, Greater London, United Kingdom Datamaran Full time

    Job Title: Client Success ManagerAt Datamaran, we are seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our platform, and driving growth through strategic account management.Key...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom FundApps Group Full time

    {"title": "Client Success Manager", "description": "Join FundApps Group as a Client Success ManagerAt FundApps Group, we're seeking a skilled Client Success Manager to help us scale our business while maintaining our high client satisfaction rating. As a key member of our Client Services team, you'll be responsible for ensuring our clients get the most value...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom FundApps Group Full time

    {"title": "Client Success Manager", "description": "Join FundApps Group as a Client Success ManagerAt FundApps Group, we're seeking a skilled Client Success Manager to help us scale our business while maintaining our high client satisfaction rating. As a key member of our Client Services team, you'll be responsible for ensuring our clients get the most value...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom addepar Full time

    Join Our Team as a Client Success ManagerAt Addepar, we're on a mission to empower investment professionals with the most informed and precise guidance for their clients. As a Client Success Manager, you'll play a critical role in driving client success for the complete post-sales lifecycle of an Addepar client.The RoleAs a Client Success Manager, you'll be...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom addepar Full time

    Join Our Team as a Client Success ManagerAt Addepar, we're on a mission to empower investment professionals with the most informed and precise guidance for their clients. As a Client Success Manager, you'll play a critical role in driving client success for the complete post-sales lifecycle of an Addepar client.The RoleAs a Client Success Manager, you'll be...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom Insurwave Full time

    Client Success ManagerWe're seeking a highly skilled Client Success Manager to join our rapidly expanding team at Insurwave. As a key member of our client success team, you'll play a vital role in ensuring our clients achieve their goals and maximize the value of our platform.Key Responsibilities:Manage client accounts, ensuring their satisfaction and...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom Insurwave Full time

    Client Success ManagerWe're seeking a highly skilled Client Success Manager to join our rapidly expanding team at Insurwave. As a key member of our client success team, you'll play a vital role in ensuring our clients achieve their goals and maximize the value of our platform.Key Responsibilities:Manage client accounts, ensuring their satisfaction and...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom Insurwave Full time

    Client Success ManagerWe're seeking a highly skilled Client Success Manager to join our rapidly expanding team at Insurwave. As a key member of our client success team, you'll play a vital role in ensuring our clients achieve their goals and maximize the value of our platform.Key Responsibilities:Manage client accounts, ensuring their satisfaction and...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom Insurwave Full time

    Client Success ManagerWe're seeking a highly skilled Client Success Manager to join our rapidly expanding team at Insurwave. As a key member of our client success team, you'll play a vital role in ensuring our clients achieve their goals and maximize the value of our platform.Key Responsibilities:Manage client accounts, ensuring their satisfaction and...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Addepar Full time

    Job Title: Client Relationship/success ManagerYou will become a trusted adviser to our clients, deeply understanding their business and needs, and helping improve the value they receive from Addepar. As a Client Relationship Manager, you will cultivate cross-functional relationships in Product & Engineering and Services teams, to drive standard methodologies...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Addepar Full time

    Job Title: Client Relationship/success ManagerYou will become a trusted adviser to our clients, deeply understanding their business and needs, and helping improve the value they receive from Addepar. As a Client Relationship Manager, you will cultivate cross-functional relationships in Product & Engineering and Services teams, to drive standard methodologies...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom Datamaran Full time

    Job Title: Client Success ManagerAt Datamaran, we're on a mission to revolutionize the way businesses approach sustainability risk. As a Client Success Manager, you'll play a critical role in helping our clients achieve their goals and make a positive impact on the world.About the RoleWe're seeking a highly skilled and experienced Client Success Manager to...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom addepar Full time

    About the RoleAddepar is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for driving client success for the complete post-sales lifecycle of an Addepar client.Key ResponsibilitiesDevelop a deep understanding of the Addepar platform and its applications in the financial industry.Build and...

  • Client Success Manager

    1 month ago

    London, Greater London, United Kingdom addepar Full time

    About the RoleAddepar is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for driving client success for the complete post-sales lifecycle of an Addepar client.Key ResponsibilitiesDevelop a deep understanding of the Addepar platform and its applications in the financial industry.Build and...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom FundApps Group Full time

    {"title": "Client Success Manager", "description": "Join FundApps Group as a Client Success ManagerAt FundApps Group, we're seeking a skilled Client Success Manager to help us scale our business while maintaining our high client satisfaction rating. As a key member of our Client Services team, you'll be responsible for ensuring our clients get the most value...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom FundApps Group Full time

    {"title": "Client Success Manager", "description": "Join FundApps Group as a Client Success ManagerAt FundApps Group, we're seeking a skilled Client Success Manager to help us scale our business while maintaining our high client satisfaction rating. As a key member of our Client Services team, you'll be responsible for ensuring our clients get the most value...

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Skai Full time

    Unlock Your Career PotentialAre you ready to take your career to the next level? Skai, a leading digital marketing software company, is seeking a highly skilled Client Success Manager to join our rapidly growing team.The ideal candidate will have excellent project management skills, technical expertise, and a consultative approach to addressing client needs....

  • Client Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Skai Full time

    Unlock Your Career PotentialAre you ready to take your career to the next level? Skai, a leading digital marketing software company, is seeking a highly skilled Client Success Manager to join our rapidly growing team.The ideal candidate will have excellent project management skills, technical expertise, and a consultative approach to addressing client needs....