Senior Skincare Team Lead
3 weeks ago
The Dermalogica Group is looking for a Luxury Sales and Service Director to lead our team in Belfast.
About the RoleWe are seeking a highly motivated individual to drive growth, improve customer satisfaction, and develop our team members' skills.
In this role, you will:
- Lead by Example: Demonstrate exceptional service standards and inspire your team to deliver outstanding results.
- Treatments and Services: Perform all treatments to the highest standard and share your expertise with your team, assisting with on-counter training on new products and innovations.
- Customer Experience: Create personalized skincare programs that include both in-store treatments and home care, advising, listening, and connecting with customers at every touch point.
- Team Development: Mentor and coach your team members, empowering them to excel in their roles.
Requirements:
- Qualified: You hold a Level 3 Beauty Therapy qualification (essential) with experience in Facial Electricals. A Level 4 Beauty Therapy qualification (including Microneedling and Chemical Peels) is a plus.
- Experienced Leader: You have at least 2 years of experience in a supervisory or team leader role, ideally within a retail environment.
- Passionate Educator: You have at least 2 years of training experience and a genuine love for coaching and developing your team.
Benefits:
- Financial Security: A 5% company pension contribution and access to a pension advisor.
- Time Off: Enjoy your birthday off work and 5 paid sick days per year.
- Exclusive Perks: £70 monthly product allocation, early access to new product launches, and 30% off other Unilever Prestige Brands.
Salary: £27,500 - £29,500 per annum, plus commission and quarterly bonus.
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