Retail Transformation Director

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Retail Transformation Director to lead our retail operations in the Falkland Islands. As a key member of our team, you will be responsible for driving business growth, improving customer experience, and implementing strategic plans to enhance our retail performance.

Key Responsibilities
  • Provide leadership and guidance to management teams to ensure efficient and effective store operations.
  • Develop and implement creative marketing campaigns and strategies to promote products and drive sales.
  • Monitor and analyse sales performance, identifying opportunities to improve operations and stay ahead of the competition.
  • Bring best practices in retail operations to ensure we outperform our rivals.
  • Support the development of retail budgets and ensure costs are controlled while generating enough revenues to meet set objectives.
  • Ensure operational standards remain consistent across all stores.
  • Partner with Procurement Director and other staff to ensure stores have the correct product assortment and availability to achieve sales goals.
  • Promote efficient communication and foster high morale, enthusiasm, and teamwork among staff.
  • Develop and lead the Retail Modernisation Programme, designing implementation plans that address customer, technology, logistic, and people challenges.
Requirements
  • Willingness to relocate to the Falkland Islands.
  • Strong leadership skills with proven change management experience.
  • Demonstrated ability to develop and implement strategic plans.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and presentation skills.
  • Strong analytical, problem-solving, decision-making, and organisational skills.
  • Outstanding customer service skills.
  • Knowledge of retail software applications, including POS systems.
  • People management experience.
  • Demonstrated ability to collaborate productively and lead and influence in a team environment.
  • Agility and entrepreneurial spirit, finding new approaches and solutions to challenges.
  • Business acumen, numerical agility, and forward-thinking.
  • Proficiency in MS Office programs.
  • Driving license.
About Us

We are McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role.



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