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Team Manager
2 months ago
Sanctuary Personnel Ltd is seeking a highly skilled and experienced Team Manager to join our team in Lewisham. As a Team Manager, you will be responsible for leading a mixed staff team and ensuring the delivery of a high-quality service to complex needs young people's supported living home.
Main Responsibilities:- Supervise and support a team of staff to deliver a high-quality service to young people with complex needs.
- Provide guidance and advice to staff on their day-to-day work and manage performance issues when necessary.
- Hold day-to-day responsibility for rota cover and staff deployment to ensure the smooth operation of the service.
- Ensure that all staff receive appropriate induction, training, and development opportunities to enhance their skills and knowledge.
- Performance management, including setting targets, monitoring, and taking action to address any performance issues.
- Ensure the implementation of the support database and maintain accurate records.
- Participate in the management on-call rota to provide support and guidance to staff outside of regular working hours.
- Ensure contract compliance, monitoring, and service satisfaction to meet the needs of our customers.
- Relevant experience of working with young people and families, including those with complex needs.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, young people, and external agencies.
- Ability to write clear and concise reports and maintain accurate records.
- Experience of working within an assessment and support planning process relevant to the customer group.
- Good knowledge of safeguarding procedures for adults and children.
- Previous management experience in a social care setting, with a proven track record of delivering high-quality services.
Sanctuary Personnel Ltd is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to promoting diversity and inclusion in the workplace and are proud to be a Disability Confident Employer. If you consider yourself to have a disability or require any reasonable adjustments during the recruitment process or within the workplace, please highlight this at the earliest opportunity.
