High Value Property Claims Specialist

3 weeks ago


Central London, United Kingdom Aviva Full time

Are you an experienced insurance professional looking for a challenging role that allows you to make a real difference in the lives of our customers?

We are currently seeking a skilled Domestic Major Loss Adjuster to join our team at Aviva, providing exceptional service and expertise in handling high value and complex domestic claims.

About the Role:

This is a home-based position, visiting customers in the London area. You will be responsible for delivering a customer-focused and cost-effective service by handling household claims from instruction to completion, within agreed financial authority limits.

You will have the opportunity to work with a range of complex cases, including losses in excess of £100,000, and provide expert guidance on subrogation, underwriting practices, and full ABI report writing.

Requirements:

  • Proven experience in dealing with complex home claims, with exposure to high-value losses;
  • Minimum Cert CII qualification, with aspirations to progress to Dip CII, and comparative CILA qualifications accepted;
  • Detailed knowledge of technical insurance principles, including subrogation, underwriting practices, and full ABI report writing;
  • Understanding of building practices and regulations in relation to property reinstatements and tendering processes;
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;

What We Offer:

We offer a competitive salary package, including a base salary of £60,000 - £80,000 per annum, plus excellent benefits, including a generous pension scheme, 29 days' holiday, and opportunities for career development and progression.

Join Our Team:

Aviva is committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive. If you are passionate about delivering exceptional customer service and making a real difference in the lives of our customers, we would love to hear from you.


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