Complex Care Coordinator

1 day ago


Welwyn Garden City, Hertfordshire, United Kingdom ENA Care Group Full time

About Us

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ENA Care Group has been working towards giving individuals with complex needs the right kind of support for over three decades. With years of expertise, we've built up an impressive range of bespoke homecare services across England and Wales.

The Position

We're now searching for an experienced Care Manager who can play a key part in shaping our future in providing top-notch community-based care. You'll take on a group of clients requiring complex care, making sure their specific needs are identified, met, and respected throughout.

Key Responsibilities

Your responsibilities in this role would be:

  • Care planning and reviewing, assessing new clients, and updating the care plan as per individual health or personal changes
  • Quality assurance and supervision – auditing the daily reports, guiding carers, and improving internal benchmarks
  • Safeguarding referrals, conducting home visits, maintaining safety checks, and reassuring clients about the quality of care they receive
Essential Requirements

For success in this role, please meet the below criteria:

  • At least 2-5 years of relevant experience in healthcare, nursing, or social care
  • RMN/RGN registration or an equivalent level 5 diploma in health and social care highly recommended
  • Previous experience in managing complex caseloads and supervising staff members is mandatory
  • Excellent written and verbal communication skills are crucial for collaboration with clients, staff, and external parties
Compensation and Benefits

We offer:

  • A competitive salary ranging from £28,000 to £35,000 annually, based on your previous experience
  • A wide-ranging benefits package consisting of BUPA Health Plan, 32 paid annual holidays, government-backed pension, loyalty bonuses, training programs, and flexible work arrangements


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