General Manager

2 days ago


Edinburgh, Edinburgh, United Kingdom Kimpton Hotels & Restaurants Full time
Lead the Way at Kimpton Charlotte Square Edinburgh

We are seeking an accomplished General Manager to lead the Kimpton Charlotte Square Hotel, a flagship luxury property located in Edinburgh's prestigious New Town, a UNESCO World Heritage Site. This is a unique opportunity to helm a property that merges Georgian heritage with modern luxury, offering an unmatched guest experience in one of the city's most iconic settings.

Your Role
  • Drive Commercial Strategy: Boost high-value bookings, while keeping the hotel a top destination for luxury travelers alike.
  • Elevate Guest Experience: Ensure consistent luxury service with a focus on high satisfaction, especially during peak seasons.
  • Cluster Collaboration: Partner with InterContinental Edinburgh's GM to streamline operations across HR, finance, sales, and maintenance.
  • Sales Leadership: Represent the hotel to strengthen relationships and grow international sales.
  • Seasonality Management: Optimise business during low periods and maximise occupancy and F&B profitability during peak seasons.
  • Stakeholder Engagement: Foster partnerships, especially in F&B, to ensure seamless collaboration and standout offerings.
  • Operational Oversight: Manage spa, gym, and other facilities, enhancing revenue and guest satisfaction.
What We're Looking For
  • Luxury Hospitality Experience: Extensive background in managing luxury hotels with a focus on commercial sales and international operations.
  • Commercial Success: Proven ability to drive profitability, manage high ADR, and grow market share in competitive luxury markets.
  • F&B Expertise: Strong understanding of Food & Beverage, with a successful track record of partnering with top restaurants and delivering exceptional dining experiences.
  • Cultural Ambassador: Represent the Kimpton brand with elegance and warmth; familiarity with Edinburgh and the Scottish market is a plus.
  • Leadership & Teamwork: Inspiring leader who excels in collaboration with cluster partners and corporate teams.
  • Adaptability: Able to thrive in a seasonal market while maintaining high operational standards year-round.
What We Offer

At IHG, we give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment.



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