Administrative Claims Assistant
3 weeks ago
At Reserv, we're passionate about creating a better claims experience through innovative technology and automation. Our team is dedicated to helping adjusters and TPAs overcome long-standing challenges.
We have ambitious goals and need individuals who can work in a dynamic environment. If building a leading TPA and tackling the challenges of claims sounds exciting, we'd love to meet you.
About the roleWe're seeking a highly organized and detail-oriented Administrative Claims Assistant to join our team. The successful candidate will support a team of adjusters with administrative responsibilities to move claims to resolution. Key tasks include setting up claim files, data entry, financial reconciliation, and document review.
The ideal candidate has a willingness to continuously improve processes, build new documentation, and find ways to streamline their function. Additionally, they'll collaborate closely with adjusters and leadership to identify technology and process improvements.
Key Responsibilities- Gather information from documents and customer conversations to set up and assign claim files with complete and accurate information.
- Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need.
- Prepare standard form letters and claim closing documents.
- Strong time management and prioritization skills to manage multiple types of tasks and SLAs.
- Enjoy working with and learning new technologies to improve processes and maximize efficiency.
- Minimum 2 years of experience working in a support or administrative capacity for an insurance risk organization or compliance organization.
- Excellent verbal and written communication skills, with a strong attention to detail.
- Superior organizational skills and ability to prioritize workload.
- Working knowledge of personal computers, including Google Docs, Sheets, and other applications as necessary.
- Generous health insurance package.
- Pension plan with employer contributions.
- Competitive holiday and leave policy.
- Industry qualifications paid by us after a qualifying period.
- Work from anywhere to facilitate work-life balance.
- Laptop, large monitor, and other quality-of-life equipment.
We value diversity and believe that unique perspectives lead to innovation and success. We welcome applicants from all backgrounds and encourage those who think they're a good fit to apply.
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