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Operational Controls Lead

2 months ago


Stroud, Gloucestershire, United Kingdom Ecotricity Full time
About the Role

We are seeking a highly skilled Operational Controls Lead to join our Performance and Contract Management team. As a key member of our team, you will play a critical role in enhancing our business operations and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Contract Management: Assess current contract management practices and identify areas for improvement, collaborating with stakeholders to implement consistent KPIs and governance procedures.
  • Performance Improvement: Optimize quality and compliance performance through improved BAU assurance and auditing procedures, supporting teams to define and embed process change to meet new regulations.
  • Programme Management: Deliver contract management projects through effective programme management practices, including establishing and leading cross-functional teams and developing communication plans to keep colleagues informed about progress.
  • Team Leadership: Build and lead a small team dedicated to contract management and performance improvement, cultivating strong relationships with stakeholders at all levels of the organization.
About You

We are looking for a candidate with strong commercial acumen, proven experience in contract management and performance improvement, and excellent communication and interpersonal skills. You should be comfortable working in a fast-paced, dynamic environment and able to balance demand across multiple priorities.

About Us

Ecotricity is Britain's greenest energy company, committed to changing the way energy is made and used in Britain. We use the money from our customers' bills to make green energy ourselves, building windmills and sun parks in Britain. We're passionate about reducing our carbon footprint and making a positive impact on the environment.