Team Leader

4 weeks ago


Berkhamsted, Hertfordshire, United Kingdom Mountain Warehouse Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Mountain Warehouse. As a Team Leader, you will play a key role in supporting the management team with the everyday running of a busy store and team.

Key Responsibilities

  • Lead and motivate your team to achieve sales targets and provide excellent customer service
  • Deliver great customer service and ensure a positive shopping experience for our customers
  • Encourage the team to hit their KPIs and maintain high standards of store appearance and visual merchandising
  • Support the management team with store operations, including stock management, inventory control, and visual merchandising
  • Be a brand ambassador and promote the Mountain Warehouse brand

About You

We are looking for someone with previous supervisory or team leader experience, who is able to motivate and lead a team, has good organisational skills, and a passion for selling and customer engagement.

What We Offer

  • 50% employee discount across Mountain Warehouse and Animal
  • Monthly bonus scheme
  • Twice-yearly uniform allowance
  • 20 days annual leave, plus Bank Holidays, pro-rata to your contract
  • Auto-enrolment Pension scheme
  • Employee Referral Incentive
  • Employee Assistance Programme
  • Cycle to Work scheme
  • Development and progression within a fast-paced and stable environment
  • Colleague hardship scheme
  • Online learning portal, accessible to all team members

Why Join Us?

We love seeing people grow and develop within our company. Many of our Team Leaders have progressed to Assistant Manager roles, and we are committed to supporting your career development.



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