Area Support Manager

2 weeks ago


Penrith, Cumbria, United Kingdom AB Agri Full time
About the Job
We are seeking an enthusiastic and customer-focused Area Support Manager to develop customer relationships and service provision within a defined area. This home-based role requires travel and involves regular interaction with customers, ensuring they receive the highest quality service and support.

Job Description:
The successful candidate will have effective relationship and management skills, a keen interest in agriculture and/or farming, and the ability to manage their own time effectively. They will also be fully PC literate and have previous account management experience.

Key Responsibilities:
  • Conduct regular customer service reviews based on customer segments.
  • Continuously improve customer touchpoints.
  • Build and maintain relationships with both new and existing customers.
  • Provide training and support to customers on our products and services.
  • Ensure efficient service delivery within the defined area, meeting performance standards.
  • Use Area Coordinators and self-employed milk recorders and samplers to provide services.
  • Work towards various KPIs to ensure high data quality Promote NMR and assist at local and national events, such as shows and farm walks.
  • Maintain comprehensive knowledge of NMR products and services and stay informed about the wider industry.

Salary: £35,000 - £45,000 per annum

About Us:
AB Agri is a leading provider of animal feed and nutrition solutions. We are committed to investing in innovative technologies and building robust insights that empower farmers to make informed decisions on cow productivity. Our team is passionate about feeding the world responsibly and affordably.

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