Operational Support Manager

3 weeks ago


Great Yarmouth, Norfolk, United Kingdom Voyage Care Ltd Full time

About Voyage Care Ltd

Voyage Care Ltd is a leading provider of support services in the UK, dedicated to delivering high-quality care and assistance to individuals.

As a Field Support Supervisor at Voyage Care Ltd, you will play a vital role in ensuring the smooth operation of our services, working closely with our team members and clients to deliver exceptional results.

The Role

This is an exciting opportunity for a motivated individual to join our team as a Field Support Supervisor. You will be responsible for supervising a team of field-based staff, providing guidance and support to ensure that our services meet the highest standards.

Key Responsibilities

- Supervise and manage a team of field-based staff to ensure effective service delivery

- Provide guidance and support to team members to help them develop their skills and performance

- Work closely with colleagues and clients to resolve issues and improve service quality

- Collaborate with other teams to achieve business objectives and improve efficiency

Requirements

To be successful in this role, you will need:

- Excellent leadership and communication skills

- Ability to work effectively in a fast-paced environment

- Strong analytical and problem-solving skills

- Passion for delivering high-quality customer service

What We Offer

We offer a competitive salary of £15.28 per hour, plus additional benefits including:

- Funded Blue Light Card for discounts at high street retailers

- 24/7 doctor line for colleagues and their families

- Access to cash plans for colleagues and their families

- Enhanced retirement leave

- Long service awards

Estimated Salary: £31,000 - £40,000 per annum (dependent on location)



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