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Collection Support Specialist

2 months ago


Kettering, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time
Job Description

**Job Summary**

We are seeking a highly skilled Collection Support Specialist to join our team at Match Recruitment LTD. As a key member of our client's global operations, you will play a vital role in supporting the growth and success of our client's business.

Key Responsibilities:

  • Provide exceptional customer service and support to clients and stakeholders
  • Manage and resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to achieve business objectives and goals
  • Develop and maintain strong relationships with clients and stakeholders

Requirements:

  • Proven experience in a customer-facing role, preferably in a collections or customer service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary of up to £25,000 - £27,000 per annum, plus an annual bonus of 7.5% of salary, paid quarterly
  • A flexible working schedule, with the option to choose between 8am and 5:30pm, Monday to Friday
  • A permanent, office-based role with a global brand

About Our Client:

Our client is a world-class organization with a reputation for excellence and a commitment to innovation. They offer a dynamic and supportive work environment, with opportunities for growth and development.